These Terms and Conditions govern the use of the services and products provided by Genexes.ai ("we," "our," or "us"). By using our website or services, you agree to be bound by these terms. If you do not agree with any of the terms, you should not access or use our services.
1. Introduction
1.1 Genexes.ai provides AI-driven solutions to help businesses automate processes, enhance customer service, and optimise operations. These Terms and Conditions apply to all customers using our website, products, services, or any other platform we provide.
2. Services
2.1 Genexes.ai offers a variety of AI solutions, including but not limited to AI automation, data analysis, predictive analytics, and customer service enhancement tools.
2.2 The specifics of the services provided will be outlined in the relevant service agreement or contract with the customer.
3. Usage of Services
3.1 You agree to use our services only for lawful purposes and in accordance with these Terms and Conditions.
3.2 You are prohibited from using the services in any way that could damage, disable, or impair the functionality of the services or interfere with any other user's enjoyment of the services.
4. Payment and Fees
4.1 By subscribing to or purchasing our services, you agree to pay the applicable fees as outlined in the service agreement.
4.2 All payments are due as specified in the contract, and late payments may incur additional charges.
4.3 Genexes.ai reserves the right to modify pricing for services at any time, with prior notice to the customer.
5. Intellectual Property
5.1 All intellectual property rights in the services, content, and technology provided by Genexes.ai, including software, data, and branding, are owned by Genexes.ai or its licensors.
5.2 You may not reproduce, distribute, or create derivative works based on any of our intellectual property without our express written consent.
6. Confidentiality
6.1 Both parties agree to keep confidential any information marked as confidential and to not disclose such information to third parties without prior written consent, except where required by law.
7. Data Protection
7.1 We are committed to protecting your personal data in compliance with applicable data protection laws. By using our services, you consent to the collection and processing of your personal data as described in our Privacy Policy.
8. Termination
8.1 We may suspend or terminate your access to our services at our discretion, without notice, if you violate any part of these Terms and Conditions or for any other reason that may be deemed appropriate by Genexes.ai.
8.2 You may terminate your use of our services at any time, subject to the terms of any agreements in place.
9. Limitation of Liability
9.1 Genexes.ai will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
9.2 Our total liability to you, for any cause of action, shall not exceed the total amount paid by you for the service in question in the last 12 months.
10. Indemnity
10.1 You agree to indemnify, defend, and hold Genexes.ai and its affiliates harmless from any claims, damages, liabilities, or expenses arising from your use of the services or any violation of these Terms and Conditions.
11. Dispute Resolution
11.1 Any disputes arising out of or related to these Terms and Conditions will be resolved through binding arbitration in accordance with rules to be agreed upon by both parties at the time of the dispute. The arbitration will take place in England UK, unless otherwise agreed.
11.2 You agree to resolve any disputes individually, without resorting to class actions.
12. Governing Law
12.1 These Terms and Conditions are governed by and construed in accordance with the laws of English law of the United Kingdom, without regard to its conflict of law principles.
13. Changes to Terms
13.1 Genexes.ai reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website with an updated revision date. Your continued use of the services after such changes constitutes your acceptance of the new terms.
14. Contact Information
14.1 If you have any questions about these Terms and Conditions or need to contact us, please contact us.